Privacy Policy

The information Avert processes depends on the features you use. It may include:

• Account information:information needed to create and maintain your account, such as your account identifier, email address, authentication provider, and profile information.
• Onboarding information:answers you choose to provide while setting up Avert and personalising your experience.
• Check-ins and reflections:information you submit about your progress, feelings, habits, struggles, goals, reflections, and related activity.
• Progress information:information used to calculate streaks, milestones, check-in history, recital progress, and other progress indicators.
• Community content:posts, comments, reports, and other content you choose to submit through community features.
• Subscription information:information about your subscription status, entitlement, purchase history, product selected, and related transaction identifiers.
• Technical information:limited technical information necessary to operate, secure, diagnose, and improve the service, such as device information, app version, error information, and service logs.

Because of Avert's purpose, information you voluntarily provide may reveal particularly sensitive aspects of your life, including information concerning religious beliefs, sexual behaviour, personal struggles, or wellbeing.

Where this information is considered sensitive or special-category personal data under applicable law, including the GDPR where applicable, we process it only where we have an appropriate legal basis and satisfy any additional requirements applicable to that type of information.

You are not required to provide more information than is necessary to use the features you choose. Please avoid including unnecessary personal information about yourself or other people in free-text reflections or community content.

Where the GDPR or similar laws apply, our legal basis depends on the information and the reason it is being processed.

We may process information where it is necessary to perform our contract with you, comply with a legal obligation, or pursue legitimate interests such as securing and operating Avert where those interests are not overridden by your rights.

Where consent is required, including where applicable for certain processing of sensitive information, we will request it separately. You may withdraw consent at any time, without affecting processing that was lawful before withdrawal.

Content you intentionally publish through Avert's community features is intended to be visible to other users according to the visibility of that feature.

Do not include private information in a community post or comment that you do not want other users to see. We may process community content and reports for moderation, safety, abuse prevention, and enforcement of our Terms.

Your private check-ins and reflections are separate from community content and are not made public merely because you participate in the community.

Avert is a paid service and requires an active subscription for access except where we expressly provide a trial, promotional access, or another limited form of access.

Purchases may be processed by platforms such as the Apple App Store or Google Play. Avert does not need to receive your complete payment-card details from those platforms in order to verify your subscription.

We may receive information necessary to determine whether you have an active subscription, such as transaction identifiers, subscription status, product information, renewal or expiration information, and purchase history.

We use third-party service providers to operate Avert. Depending on the features and platform you use, these providers may process information on our behalf or as independent controllers.

These may include providers for authentication and backend infrastructure, subscription management, app-store payments, hosting, communications, security, and other infrastructure required to provide Avert.

We provide service providers only with information reasonably necessary for the relevant service and require appropriate data protection arrangements where required by law.

You may request deletion of your Avert account and associated personal information through the deletion options made available by Avert or by contacting us.

Deleting your account may permanently remove check-ins, reflections, progress, and other account information. Certain information may be retained where required by law or where necessary for security, fraud prevention, dispute resolution, or other legitimate purposes permitted by applicable law.

Deleting your Avert account does not necessarily cancel an App Store or Google Play subscription. Subscriptions should also be cancelled through the platform through which they were purchased.

Depending on where you live, you may have rights concerning your personal information. These may include rights to access, correct, delete, restrict, or object to certain processing and to receive certain information in a portable format.

Where processing is based on consent, you may withdraw that consent at any time. You may also have the right to complain to your local data-protection authority.

We may need to verify your identity before fulfilling certain privacy requests.